Can I make manual changes to the lock in Encompass?

Manual changes to the Lock made in Encompass (i.e. Lock Extensions, concessions, LLPAs) do not pull into Optimal Blue.


All changes with regards to the lock should occur in Optimal Blue then push to Encompass.


For customers that have made manual changes and are transitioning to use Optimal Blue post lock functionality, they will need to duplicate those changes in Optimal Blue upon going live. Otherwise, any Change Request or change made in Optimal Blue then pushed to Encompass will override the original manual change that was made in Encompass.

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