This article describes how loan officers can copy, cancel, and delete loans in Optimal Blue.
Copy a Loan
You can copy any loan in your pipeline, even if the loan has been denied or cancelled.
Select the loan that you want to copy.
Click the Copy icon, and click OK on the confirmation message.
The system copies the loan and automatically selects it. The last name of the borrower indicates that it is a copy.
To change any aspect of the loan scenario, select the Product Search icon and make changes on the Product Search page.
Cancel a Loan
You can cancel any loan in “Lock” or “Lock Pending” status in your pipeline.
Select the loan that you want to cancel.
Click the Cancel icon, and click OK on the confirmation message.
The cancelled loan remains in your pipeline until you delete it.
NOTE: You cannot resubmit the loan for a lock request once you have cancelled it. However, you can copy the loan if you want to reuse the loan details for a new loan.
Delete a Loan
You can delete any loan in your pipeline, except those in “Locked” or “Locked Pending” status.
Select the loan that you want to delete.
Click the Delete icon, and click OK on the confirmation message.
The system removes the loan from your pipeline.
NOTE: If you deleted a loan in error, your secondary user can reactive the loan in your pipeline. The loan status remains the same as it was before you deleted the loan.