This article describes how loan officers can copy, cancel, and delete loans in Optimal Blue.
Copy a Loan
You can copy any loan in your pipeline, even if the loan has been denied or cancelled.
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Select the loan that you want to copy.
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Click the Copy icon, and click OK on the confirmation message.
The system copies the loan and automatically selects it. The last name of the borrower indicates that it is a copy.
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To change any aspect of the loan scenario, select the Product Search icon and make changes on the Product Search page.
Cancel a Loan
You can cancel any loan in “Lock” or “Lock Pending” status in your pipeline.
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Select the loan that you want to cancel.
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Click the Cancel icon, and click OK on the confirmation message.
The cancelled loan remains in your pipeline until you delete it.
NOTE: You cannot resubmit the loan for a lock request once you have cancelled it. However, you can copy the loan if you want to reuse the loan details for a new loan.
Delete a Loan
You can delete any loan in your pipeline, except those in “Locked” or “Locked Pending” status.
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Select the loan that you want to delete.
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Click the Delete icon, and click OK on the confirmation message.
The system removes the loan from your pipeline.
NOTE: If you deleted a loan in error, your secondary user can reactive the loan in your pipeline. The loan status remains the same as it was before you deleted the loan.