Extended or Overnight lock hours – Internal

Request:

Customer would like to give the LO’s the ability to request locks on loans after their current lock hours.

Example:

ABC Mortgage currently has their Lock Desk hours (Admin > Entity preferences) set to close at 5:00 pm.  They would like to change that so LO’s can request locks up to 10:00 pm.

Actions:

1) For both the corporate channel as well as desired business channels, the Entity Preference for lock desk hours will need to be changed to 10:00 pm. 

2) For each investor that is to be available for the later hours:

3) Consider adding a Dynamic Markup for loans locked after normal business hours.  See: Dynamic Markups & Rounding Guide 

Leave a Reply