How to View or Cancel a Change Request

Follow these steps to view the change request history of a loan or to cancel a pending change request.

  1. Access the loan in Optimal Blue.
  2. Click the Change History icon.
  3. The Change Request History screen displays a summary of all the change requests on the selected loan. To view more information or cancel a change request, click the View Details link next to the change request.
  4. To cancel the request, click the Cancel Request button. To return to the Change Request summary screen, click the Back button.
  5. If you cancel the change request, click OK in the confirmation dialog box. The change request status changes to Cancelled.

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