Follow these steps to view the change request history of a loan or to cancel a pending change request.
- Access the loan in Optimal Blue.
- Click the Change History icon.
- The Change Request History screen displays a summary of all the change requests on the selected loan. To view more information or cancel a change request, click the View Details link next to the change request.
- To cancel the request, click the Cancel Request button. To return to the Change Request summary screen, click the Back button.
- If you cancel the change request, click OK in the confirmation dialog box. The change request status changes to Cancelled.