Maintenance Downtime Notification sent 11/15/19

Maintenance Notification

Please be advised:

On November 23rd we will be making a change to our production environment as part of our efforts to upgrade our solution infrastructure. The system will be unavailable starting at 10 PM CT, with an expected period of 4 hours to complete the migration and restore system availability.

In preparation of moving two databases to the Microsoft Azure public cloud, we will be upgrading some of our SQL databases to the latest versions offered by the vendor. Both of these databases are widely used by all Optimal Blue solutions, and because of this extended impact we have taken extra care to plan and prepare for a successful migration. All migrations in our lower environments were conducted as trial runs for our production upgrade. Extensive testing was conducted to ensure there was no loss of functionality with any of our solutions. There are no code changes that will be released as part of this upgrade.

While any upgrade introduces an element of risk, we are confident that the continued path of upgrading our platform will allow Optimal Blue to enhance our ability to provide solutions that will effectively scale in a secure and resilient manner.

The Optimal Blue Team
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