This article describes how to reactivate any Optimal Blue loans that you or your loan officers (LOs) have deleted.
Loans deleted by your LOs remain visible in the secondary queue, but the LOs cannot access the loans until you reactive them.
From Secondary Queue tab, click the Reactivate Loan option.
Enter any keyword in any field to help locate the loan, and then click Search.
Click Activate to activate the loan for the Loan Officer or Secondary.