Check to make sure all users have exited the loan in Encompass. The most common reason is that another user has the loan open in Encompass.
You can also hover over the red X in the push queue to see the reason why the push failed.
Check to make sure all users have exited the loan in Encompass. The most common reason is that another user has the loan open in Encompass.
You can also hover over the red X in the push queue to see the reason why the push failed.