Removing higher rates w/ worse pricing Is not working – Internal (completed 11/5/19)


A customer has the QM Policy ‘Remove higher rates w/ worse case pricing’, but higher rates w/ worse pricing are displaying to the LO.


This could be related to Tech Case 206964 .  ***This TR was completed 11/5/19***

Temporary resolution:

Go to the QM policy assignment page and resave the ‘Update Assignment’ button.

Delete above and send to customer:

There was an issue on the QM Policy Assignment page where the QM policy ‘Remove higher rates with worse pricing’ may have accidentally been disabled.  A permanent fix was put in place on 11/5/19, to ensure this QM policy was applied.

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