A customer has the QM Policy ‘Remove higher rates w/ worse case pricing’, but higher rates w/ worse pricing are displaying to the LO.
This could be related to Tech Case 206964 . ***This TR was completed 11/5/19***
Go to the QM policy assignment page and resave the ‘Update Assignment’ button.
Delete above and send to customer:
There was an issue on the QM Policy Assignment page where the QM policy ‘Remove higher rates with worse pricing’ may have accidentally been disabled. A permanent fix was put in place on 11/5/19, to ensure this QM policy was applied.