By default, when the Request Lock button is clicked, Optimal Blue reruns the search to validate that pricing has not worsened since the time the loan originator selects a price from their search results. This message displays when the price on a selected product has worsened within that time. Users need to resubmit their results to update pricing before requesting a lock.
Price validation can be enabled/disabled by users with Admin access rights in Entity Preferences.
*Please note, disabling this preference could allow loan officers to request locks on expired pricing. Please reach out to clientservices@optimalblue.com if you have any additional questions.
