Occurs when the originator is attempting to save a loan in order to launch out to Optimal Blue
Cause:
TPO Portal user was not given access to create loans.
Delete above and send to Customer:
This message is generated when the TPO Portal user was not given access to create loans. This user needs to be configured to have the ability to save loans within the TPO Portal. Please reach out to your Encompass administrator if you need assistance with this functionality inside of Encompass.