If a price concession approver is not getting price concession emails, check to make sure they are set up correctly
Example of email address not showing in the Approvers tab within change request – price concessions
Make sure they have the following email notifications enabled
As well as an account manager email address
Reference TR 215532 https://optimalblue.my.salesforce.com/5001T00001N3R6s?srPos=0&srKp=500